Privacy Policy

How we collect, use, and protect information when you use our social casino platform, games, or online services.

We ("we", "us", or "our") take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our social casino platform, games, or any other online services we provide (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use the Service.

1. Information We May Collect

We aim to collect as little personal information as reasonably necessary while still operating, improving, and securing the Service. However, we may collect the following types of information:

1.1. Information You Provide Voluntarily

Account information, such as your username, email address, or profile details when you create an account or register.
Contact information, such as your name and email address, when you contact us via email or forms.
Newsletter subscription details, such as your email address, if you sign up for updates.
Feedback and inquiries that you choose to share with us.
Social features, such as friend connections, messages, or social interactions within the platform.

1.2. Automatically Collected Information

When you use the Service, certain information may be collected automatically, such as:

Your IP address and approximate location (country or city level)
Device type, browser type, and operating system
Games you play, pages you visit, time spent on games, and the date and time of your visit
Game progress, virtual currency balances, achievements, and gameplay statistics
Referring website (if you arrived via a link from another site)

This type of information is generally collected through cookies, analytics tools, and game tracking systems and does not directly identify you as an individual.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and personalize your gaming experience
To manage your account, virtual currency, and game progress
To respond to your questions, feedback, or support requests
To send newsletters or updates you have explicitly requested
To improve our games, features, performance, and user experience
To analyze aggregated traffic and usage patterns
To maintain the security, stability, and integrity of the Service
To prevent fraud, cheating, or abuse of the Service

3. Cookies and Analytics

We may use cookies and similar technologies to:

Remember your preferences (such as language, display, or login settings)
Maintain your game progress, virtual currency, and account information
Understand how visitors interact with our games, pages, and features
Measure the performance and usability of our games and features
Enable social features and friend connections

We may also use third-party analytics services (such as Google Analytics or similar tools) to collect aggregated, non-personal information about website and game usage. These third parties may use cookies and other tracking technologies to provide their services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some features or functionality of the website.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share information in the following limited circumstances:

Service providers: With trusted service providers who help us operate the Service (for example, hosting, email newsletter services, analytics providers, or customer support tools), and only to the extent necessary for them to perform their services.
Legal compliance: When required to do so by law, regulation, or legal process, or in response to valid requests by public authorities.
Protection of rights: When we believe sharing is necessary to protect our rights, privacy, safety, or property, or that of our users or the public.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will take reasonable steps to delete, anonymize, or securely store it.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data, such as:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete data
The right to request deletion of your personal data, subject to legal obligations
The right to withdraw consent for communications (for example, unsubscribing from newsletters)

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

8. Children’s Privacy

The Service is intended for adults 18 years and older. We do not knowingly collect personal information from children under the age of 18.

If you believe that a child under 18 has provided us with personal information, please contact us so that we can take appropriate steps to remove such information.

9. International Visitors

Our Service may be accessed from different countries. If you access the Service from outside New Zealand, you acknowledge that your information may be processed and stored in countries that may have different data protection laws than your country of residence. We operate in accordance with New Zealand privacy laws and regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features.

When we make changes, we will update the “Last Updated” date at the top or bottom of this page. Your continued use of the website after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the contact information provided on our website.